Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your investment, we can’t offer you a full refund or exchange.

To be eligible for a return, your Plan must be effective. 

Additional non-returnable items:

• Gift cards
• Downloadable software products

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the company.

There are certain situations where only partial refunds are granted:

• Any plan not in effect,  or partly withdrawn for reasons not due to our error.
• Any plan that is returned more than 30 days after investment.

Refunds

Once your receipt is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace cryptocurrencies if they are not accepted. If you need to exchange it for another currency, send us an email at {email address} and send your wallet address: {physical address}.

Gifts

If the plan was marked as a gift/promo when invested, you’ll receive a gift credit for the value of your return purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Need help?

Contact us at {email} for questions related to refunds and returns.